Delete your InboxFold account
This page explains how to delete your account and data in InboxFold: School Emails on Google Play, made by Four Sprouts (Four Sprouts LLC).
You can delete your account in the app, or by email if you no longer have the app.
Option 1: in the app
- Open InboxFold.
- Go to Settings.
- Scroll to the bottom. Under Danger zone (tap it to open it if it is closed), tap Delete account.
- Type DELETE to confirm, and tap Permanently Delete Account.
When it is done, you are signed out and taken back to the sign-in screen.
Option 2: by email (no app needed)
- Send an email to support@inboxfold.app.
- Send it from the Gmail address you use with InboxFold, so we know the request is yours.
- Use the subject "Delete my InboxFold account".
We reply to that Gmail address to check that the request is yours. Once you confirm, we delete your account and email you when it is done, within 30 days of your request. If you write from a different address, we will ask you to send the request from your InboxFold Gmail address.
Also remove InboxFold's access to your Gmail (optional)
Deleting your account asks Google to remove InboxFold's access. You can also remove it yourself at any time:
- Go to https://myaccount.google.com/permissions.
- Choose InboxFold.
- Remove its access.
Email checks then stop, because Google no longer lets InboxFold read your Gmail. This does not delete what InboxFold already saved (including its now-unusable Gmail access key), so also delete your account.
Removing the app is not enough
Email checks run on our server. If you only uninstall the app, checks continue for up to 14 days, and your data and InboxFold's Gmail access stay. Please delete your account.
What is deleted
- Your InboxFold account and sign-in record.
- Your family details: children, schools, teachers, classes and activities.
- Your cards, edits, reminders and settings, the usage numbers kept in your account (visits per day, when cards and settings were changed) and your answer to "Help improve InboxFold?".
- The list of emails InboxFold read (sender, subject, date).
- InboxFold's Gmail access key. We ask Google to remove InboxFold's access.
- Email text stored during setup, if any is left.
- Your phones' notification registrations.
- The copy of your lists on your phone (when you delete in the app).
Only InboxFold's data is deleted. Your emails stay in your Gmail, and events you added to your calendar stay in your calendar. InboxFold never changes or deletes email.
If you delete by email, or use InboxFold on more than one phone, sign out or remove the app on those phones to clear the copy saved there.
What is kept, and for how long
| What | Why | How long |
|---|---|---|
| Cleaned copies of your problem reports (yours and automatic ones). They keep what you typed and technical details, but no email address, account ID, Gmail IDs or log text. | To fix what went wrong | 6 months, then deleted |
| Problem-report emails already sent to our team inbox (hosted by Google). They include your account ID, and for reports you wrote, your email address. | They were sent before you deleted | Deleted 6 months after they were sent |
| Resend's copy of each problem-report email (Resend is the service that delivers them to our team inbox) | It was sent before you deleted | Deleted by Resend 30 days after it was sent |
| Usage numbers the developer already read, if you said yes to "Help improve InboxFold?" (never card or email text), in the developer's chat history with an AI coding assistant (Anthropic's Claude) | They were read before you deleted | Up to 30 days after they were read, then deleted |
| Emails you sent us, such as a deletion request | To answer you and keep a record of your request | Deleted 6 months after they arrive |
| InboxFold's Gmail access key, only if Google did not confirm that access was removed | To keep asking Google to remove it | Up to 7 days, then deleted. The app tells you if this happens, so you can also remove access yourself (see above). |
| Server logs with your account ID (no email content) | Running and securing the service | Up to 30 days |
| Our database's recovery copy | Recovering from mistakes | Up to 7 days |
Automatic deletions usually happen within a day of the dates above.
Questions
Email support@inboxfold.app. See also our Privacy Policy.